READ INSTRUCTIONS CAREFULLY. THE 2 UPLOADED FILES ARE THE EXAMPLE IN THE BOOK AN

READ INSTRUCTIONS CAREFULLY. THE 2 UPLOADED FILES ARE THE EXAMPLE IN THE BOOK AND THE SCENARIOS.
Week 4 Assignment – Block Business Letter
Overview
In this assignment, you will use the scenarios
from our Week 2 assignment as the basis for a block business letter in which
you communicate bad news to the recipient. Note that this is an ongoing situation,
and the recipient has previously requested a review via email, letter, or
personal meeting with management. Refer to your textbook for clarity, writing
mechanics, professional language, and style guidelines.
Instructions
Choose one of the professional
scenarios outlined in this document:
ENG315 Scenarios [DOCX]
Write a letter from the
perspective of a company manager who must communicate the bad news to one
of the characters in the scenario you selected.
Use the guidelines
outlined in Chapter 7 “Delivering Bad-News Messages” in
your BCOM text to help you
structure your message, shape your language, select your content, and
format your message.
Focus on clarity,
writing mechanics, and professional language and style requirements.
Requirements
Content:
Address the
communication issue from your chosen scenario.
Provide bad news from
the company to the recipient.
Concentrate on the
facts of the situation.
Use either the
inductive or deductive approach to structure your message.
Address the current and
past context of the situation considering your recipient has previously
requested a review of the situation.
Include the proper
introductory elements of the sender’s address, date, recipient’s address.
You may create any
details necessary in the introductory elements to complete the
assignment.
Provide an appropriate
and professional greeting or salutation.
Format:
Your block business
letter should follow the form of Model 7B. Developing the Components of a Bad-News Message example
in the textbook:
Reveals subject of
message and transitions into reasons.
Supports refusal with
logical reasoning.
States refusal
positively and clearly using complex sentences and positive language and
ends with a forward-looking message to enhance goodwill.
Use single-space
paragraphs and double-space between paragraphs.
Limit the letter to one
page.
This course requires the use of Strayer
Writing Standards. For assistance and information, please refer to the Strayer
Writing Standards link in the left-hand menu of your course. Check with your
professor for any additional instructions.
Review your work with the rubric/scoring guide
before submitting your assignment to check that your work meets all of the
grading requirements.
Remember to run a spelling and grammar check
before submitting your assignment. Check with your professor if you have any
additional questions.
The specific course learning outcomes
associated with this assignment are:
Articulate facts using
inductive or deductive approach in a business letter format.
Figure 7.1:
Introductive outline used in bad-news messages

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