INFORMATION TECHNOLOGY SERVICE MANAGEMENT FRAMEWORKS: A QUANTITATIVE DESCRIPTIVE STUDY OF CRITICAL SUCCESS FACTORS THAT INFLUENCE THE SUCCESS OF IT PROJECT DELIVERY

The attached Dissertation requires proof reading, editing, and data collection. According to the learner’s mentor in order for chapter 4 and 5 to be written, chapter 3 has to be completed. The attached document was the latest submission that was disapproved by the committee member and mentor.

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